Sound's like problems with BT's eCo systems Rich.. or they've already put in an order to put you onto the LLU systems, which can mess up MAC generation.
Btw, if they don't supply a MAC within 5 working days, theyre breaking Ofcom rules and you can report them!!! (dun dun dun!)
Oh and phil, while its prolly best to get off nildram since Tiscali bought em.... One thing: just cos you're in sync and cannot connect does not mean it is down to an ISP outage. Could still be down to an exchange issue, virtual path problems can cause the same problem, etc
Btw, if they don't supply a MAC within 5 working days, theyre breaking Ofcom rules and you can report them!!! (dun dun dun!)
Oh and phil, while its prolly best to get off nildram since Tiscali bought em.... One thing: just cos you're in sync and cannot connect does not mean it is down to an ISP outage. Could still be down to an exchange issue, virtual path problems can cause the same problem, etc